Had a great experience with Bert Ogden toyota in Harlingen; the salesman was friendly and attentive and not pushy. Financing was quick and thorough, and answered every question that I had.
Friendly salesman. Process went very smoothly.
Muy Buenos. Alexander Castrellon excelente vendedor.
Great customer service
It was great
Amazing customer service !
Very nice salesman .Made me a very good deal. I will use them again.l will tell a my friends.
I received excellent service from all the staff members at Bert Ogden Toyota
Great Experience! Ismael made everything super easy as a first timer buyer i was super satisfied !!
They were courteous, helpful, fast, and efficient! Very good experience!
Was treated very nicely salesperson not pushy
We received the best customer service ever from the minute we walked in till the minute we walked out. Every person that helped us treated us with respect and that made us feel welcome. They did everything within their power to accommodate our needs as a customer , you don’t get that very often . My wife and I have nothing but gratitud towards the persons that made it possible for us to have a new vehicle. One thing for sure we would definitely recommend this place to all our relatives and friends. Thank you so much ! Sincerely Jorge and Hope ...
Great Customer Service. They build rapport with you while you wait. They understand your car needs and try to get you what you want.
Purchased two vehicles today with the help of Joseph. Bert Ogden by far had the best variety of vehicles. Staff was very friendly and knowledgeable. Thank you for helping us select the perfect vehicles for us.
Amazing customer service
Their staff was very welcoming, courteous, professional and most of all very transparent with their customers. Took my wife to purchase her next vehicle and our salesman, Jesus was polite, knowledgeable, and definitely worked with us on getting a good deal on our purchase. He made our purchase process smooth and fast as possible. The typical days of spending a whole day at a dealership is over 🤣 We Thank You! Bert Ogden Toyota!!
I went to service my vehicle and end up trading it for a new one. 🙂 Bert Ogden employees made it happen with no increase to my current payment. Excellent customer service.
Our visit to Bert Ogden Toyota was an excellent experience, from first arriving and being greeted by Frank a sales specialist who walked us step by step, with patience, and listening to our needs, to purchasing our first new 2022 vehicle, the whole staff there were just great!!
It was fast friendly and I loved the service
Bought from Ismael Luna great customer service and very knowledgeable answered all my questions 100% recommended! Thanks Luna!
Great help by salesman David and the managers they make you feel at home !! Great place to shop for a new car !!!
A+++ service all the way. Thank you for the easy transaction. I love my new Tacoma!
Just bought a 2022 Toyota tundra. Beautiful truck. 6th vehicle purchased at this dealership.
Rudy was great! So knowledgeable about the process, he really made us feel comfortable.
Tomas and Alberto finance officer did there job excellent again thank you guys.
Favor place after purchasing in Bert Ogden Mission Tx for the past years , going to this one in Harlingen was the best decision , really helpful and make my purchase fast and easy with a good deal in payment and also interested..Thank you
It was a Great Experience this is why I buy Toyota!! Jacob and Tory were very helpful and explained everything to me only thing was finance part a little lengthy but it was a great experience overall!!!
Spent all day looking and driving and negotiating. The salesmen were very friendly and helpful. They made sure I got exactly what I wanted at the price I wanted. Even brought my truck from another location. AND they replaced my battery! Great experience! Great selection! Will go there again.
I had a great experience purchasing a 2022 Tacoma for my wife. Josh worked really hard at getting me the best price for my trade in and financing. I was nice working for a dealership that still believes in putting the customer first.
Amazing staff. Definitely go above and beyond for their customers. Impressed. Very impressed.
Our experience with Bert Ogden Toyota was phenomenal! Our salesman Tony was very knowledgeable, professional, patient and friendly. We didn’t feel pressured to buy our vehicle. Management and financial personnel were also very professional and welcoming. They explained everything thoroughly. Tony even did a follow up call to see how everything was going! Excellent customer service! We would definitely do business at Bert Ogden again.
Sam was a great help, service was outstanding! Thanks
Thank you Roel Galvan for explaining all the features that come with my car to the hubby and daughter and above all than you for making us feel so comfortable. I love my Toyota Camry!
Roel Galvan did not behave like your typical pushy car salesman. He took the time to listen to what features were important, explain the process when I had questions and very understanding of my time. It was like talking to a family member. I highly recommend him if your interested in buying a vehicle. Excellent service and work ethic.
Excellent salesman Erik approached me as soon as I entered the parking lot. Very courteous, and professional when he was showing me the type of vehicles they had. It was a long morning, and his patience motivated me to stay positive, and finally was approved!! Once again very professional, and thanks to him not giving up on me, I was able to drive away on my new vehicle. Highly recommend to ask for him when visiting Bert Ogden Toyota. You will receive the best service possible, and drive away with your new vehicle. Excellent job Erik, and stay blessed!!!
Very impressed with service and staff. I wanted to thank Rick, Joe, Rudy and Andrew Nuñez for providing a quick and managable transaction. I will always recommend bert ogden toyota to anyone i meet, even if i living 600 miles away. Thank you once again for the outstanding service. Dale Gas!
Erick sales man helped me out getting me into chr 2021 that my mom was happy with thanks alot erick @ the bert ogden toyota harlingen .
The sales process was tense as a price was negotiated. This was a cash sale and the process was not as quick as I anticipated. The payment arrived on a Monday by priority mail and it took them 4 days to locate the funds. I expected to have them provide the title to me when I arrived, but it was not. The dealership took 25 days to get the title to me and it was due to me calling to get the process completed. Overall I believe my personal experience may be all to normal. I like my truck.
Tomas, helped me out with everything! everything went smooth, he was very specific when i would ask questions! very welcoming there! will definitely go back
Super awesome and helpful! Will definitely be going back!
Great service, friendly staff! Waiting time was a little longer than expected but overall, top quality service!!
Excelente opción para adquirir un Nuevo Vehículo, ya sea Carro, SUV o Pick up tienen un Servicio eficiente en especial Gracias a Luis Armendáriz por sus Atenciones!!! El trámite muy rápido, muy buen pago y con mantenimiento incluído!!! Feliz con mi COMPRA!!!
This is the second car I get from Bert Ogden and it was such an amazing experience. Thomas did all the paper work over the phone for the car I wanted and then he brought it to my house and all I had to do was sign the paperwork from the comfort of my home. Did not have to deal with waiting hours at the dealership. Love my car and I highly recommend this dealership. Ask for Thomas
I always enjoy my truck buying experience at Bert Ogden Harlingen Toyota this weekend was my third time buying from them and it won’t be my last! Everyone I dealt with was very patient and gave us great customer service.
Great service department. Israel Sanchez, Erick, Rolle, Joe and the whole crew were great. Had my battery replaced, transmission serviced and my oil changed while I waited. Very friendly and skilled staff. Highly recommend doing business with this dealership. I drove 40 miles to take my car there and it was worth it. Great job.